To report a problem with your Silent Book Club order, please email hello@silentbook.club with your order confirmation number and a description of the issue. 

Damaged/defective product

A free replacement or a refund will be offered if the problem is reported within 30 days of product delivery, along with a photo of the damage or defect.

Returns/exchanges

Since products are only printed once ordered, returns and exchanges are not supported.

Shipping

If an order is being returned to sender/lost in transit, and an invalid address was provided, a refund of the product price only will be issued.